The Department of Development Support and Environmental Management Permit and Code Services Division consists of Code Enforcement, Contractors Licensing, Permit Intake, and Fiscal Administration. The division is the central intake point of building, and environmental permit applications, and code compliance complaints
The Permit and Code Services Division functions in several areas in a Department support role. Some of those responsibilities include building operation and maintenance, Department IT coordination, budget coordination, and coordinating and responding to public records requests.
The Permit and Code Services Division also monitors Development Support and Environmental Management’s general email address. This email address (firstname.lastname@example.org) was established to allow the public the ability to send a request or question to DSEM and get a response from the appropriate group within DSEM.
- A growing concern of the community this past year was the proliferation of simulated gambling facilities in Leon County. In June 2011, the Commission adopted an ordinance regulating and limiting the number of such facilities. Permit and Code Services implemented the new Simulated Gambling Devices Ordinance developing the application process and working with the County Attorney’s Office to establish a database for tracking simulated gambling facilities.
- Development support through customer service is critical to the department’s success. The following provides a quick summary of the volume of citizens utilizing the services of the division:
- Assisted approximately 9,700 walk-in customers, processed approximately 2,700 applications, and provided assistance with over 32,000 telephone calls over the past year.
- Supported 1,108 contractor licensing walk-in and telephone customers and responded to 2,356 code compliance calls that resulted in 637 site inspections.